Investigating - We are currently experiencing elevated errors with the SAML IdP. Our team is actively investigating and will provide updates as more information becomes available. Jan 09, 2026 - 07:24 EST
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Identified - A subset of CLM customers may experience workflow failures. The issue has been identified and a fix is being implemented. Jan 08, 2026 - 22:52 UTC
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Update - We continue to observe latency in MMS delivery when sending messages to and from a subset of Twilio phone numbers in Australia specially during the Australia peak traffic between 14:00 until 20:00 PST. We have identified that the primary cause of this latency is an on-going undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Jan 09, 2026 - 02:22 PST
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