We are aware that partners are receiving a 502 Proxy error message when navigating to the User Documentation site within the ConnectWise University. ConnectWise is working with the vendor to get this taken care of as quickly as possible.
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Update - We continue to experience MMS delivery delays to and from a subset of Twilio phone numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Jan 04, 2026 - 13:25 PST
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Investigating - We are currently investigating a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue. Jan 05, 2026 - 01:25 PST
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