Support teams have confirmed that a fix is in place and that they will continue to monitor recovery through the evening.
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Twilio customers may be experiencing SMS delivery receipt delays from Twilio to CTBC network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
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We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
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