We are experiencing a possible issue with Co-Managed Backup NOC services that appears to be causing Acronis tickets not getting synced into Asio for certain partners. CW NOC team is following up with Acronis, and we will follow up with more information as soon as more updates are available.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 19, 2025 - 23:00 PST
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Investigating - We are experiencing MMS delivery delays and failures affecting a subset of Australian longcodes, for both inbound and outbound messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available. Dec 20, 2025 - 01:33 PST
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Schoology
MMS Delivery Delays and Failures To and From a Subset of Longcodes in Australia
Twilio