We are continuing to investigate this issue.
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A fix has been implemented and we are monitoring the results.
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Some workspace admins on standalone (non-Enterprise Grid) workspaces may be experiencing an issue where the SSO and authentication configuration page does not display current settings as expected. Admins may see a blank value for the "Require SSO authentication for" field on the admin SSO settings page, which does not accurately reflect the actual backend configuration — SSO settings remain intact and in effect.We are actively investigating this issue and will provide an update as soon as we have more information to share. We apologize for the inconvenience.
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We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 8 hours or as soon as more information becomes available.
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Monitors
Adobe Creative Cloud
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Cisco Umbrella
Salesforce for Gen customers may be unable to generate documents (Incident 5132)
DocuSign
Trouble loading SSO configuration settings for some workspace admins
Slack
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot
Twilio
StatusGator