Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on AT&T in the United States. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 4 hours or as soon as more information becomes available.
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We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
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