A fix has been implemented and we are monitoring the results.
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The issue has been identified and our engineering team is actively working through final validation. Additional updates will be shared as more information becomes available.
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Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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Monitors
Some users are seeing Canvas Under Heavy Load error when accessing Canvas.
Instructure
LastPass
SMS Delivery Failures from a Subset of Twilio Long Codes to Orange Côte d'Ivoire
Twilio
StatusGator